Privacy Notice

1Who we are

This website is operated by SXG Underwriting Limited. We handle personal data in line with applicable data protection laws.

2Personal Information Collection Statement

What we collect. When you send an inquiry through our Contact page, we collect your name, email address and message, and your company and phone number if you give them. Name, email address and message are required to send an inquiry; company and phone number are optional. If you do not provide the required items, we cannot receive or answer your inquiry.

Why we collect it. We use this information only to respond to your inquiry and to follow up on the matter you raise with us.

Who may receive it. Your inquiry is delivered to our team by email. It may be passed to our staff and to the service providers listed in section 6 who help us run this website and our email, only for these purposes.

Access and correction. You may ask to access or correct the personal data we hold about you. See section 11 for how to contact us.

3Usage data

Google Analytics tells us which pages are viewed, which buttons are clicked, your approximate location, your device and browser type, and how you arrived at the site. It does not tell us who you are. We use it to understand how visitors use this site, so we can improve it.

4Cookies and analytics

We use Google Analytics cookies from your first visit. You can switch Google Analytics off at any time with the setting at the top of this page. When you switch it off, Google Analytics stops running on this site in your browser and its cookies are deleted.

5Embedded map

Our Contact page shows an embedded Google Maps map. Google may set its own cookies when the map loads; these are covered by Google's privacy policy.

6Who we share it with

We do not sell your personal data. We use these service providers:

• Microsoft 365 — delivering inquiry emails
• Google — analytics and the embedded map
• Cloudflare — hosting and security

Some of them may process data outside the place where you are.

7How long we keep it

Inquiry emails are kept only as long as we need them to respond and for our business records. Google Analytics keeps detailed usage data on its servers for 2 months.

8How we protect it

We take reasonable security measures to protect your personal data from unauthorised access, use or loss. No website or email service is completely secure, so we cannot guarantee the security of information sent to us online.

9Links to other websites

This site may link to other websites. Those websites have their own privacy policies, which apply when you use them. We are not responsible for them.

10Changes to this notice

We may update this notice from time to time. When we do, we will publish the new version on this page and change the date at the top.

11Contact us

For any question about this notice, or to access or correct your personal data or ask us to stop using it, email us at privacy@simon-globalgroup.com.